RETURNS AND COMPLAINTS

1. Return/complaint form
Please fill out the return/complaint form and attach it to the returned product. The form needs to contain the following data: customer's name, e-mail address, phone number, product ID and description of defect, date of purchase.

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2. Product return
We will arrange for the pickup of the shipment. Shipment will be picked up if packet is in the original condition.

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3. Return of the goods
In accordance with applicable law, you have 5 days to return the goods. To cancel the contract and return the purchased product complete the statement of withdrawal.

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Refunds back to Credit Cards, Debit Cards, Net Banking or Bank Accounts (NEFT) are fully refunded within 3-5 days after we receive and process your return.